CPD SOW executed 2026-07-08 (DevRabbit ConnectorHub bundled as Attachment A, effective 2026-06-30). Go-live. Signed pricing, in-scope systems, workflows, and open items.
The binding "Pricing" section of the Corrigo SOW body defines a tiered/phased model. A trailing "PRICING SUMMARY" page still shows the old flat $138K June proposal. These are mutually exclusive.
The tiered model sits inside the executed SOW body (with the 3-year term and signature); the flat summary's add-on language ("standard 10 workflows", "$3,000/workflow") contradicts the SOW body ("all workflow automation within a named system is included at no additional charge") — strong sign it's a stale leftover. But Corrigo must confirm in writing.
| SOW Phase / Tier | Systems | Monthly | Setup | WO Cap |
|---|---|---|---|---|
| Phase 1 — Foundational | Up to 3 initial | $7,000 | $4,000/system | 150,000 |
| Phase 2 — Professional | Up to 3 additional | $8,500 | $4,000/system | 200,000 |
| Phase 3 — Industrial | Up to 4 additional | $10,000 | $4,000/system | 250,000 |
| Line Item | Amount | Notes |
|---|---|---|
| Monthly Recurring Fee (MRR) | $9,000/month | Flat — includes 150,000 WOs/yr + all workflows |
| Annual SaaS (Year 2+) | $108,000/year | No overages |
| Implementation Fee | $30,000 | 8 integrations; $15K signing + $15K month 6 |
| Year 1 Total | $138,000 | Contradicts the tiered SOW body above |
Six pre-validated before signing; VAWS and IFMHub validated during Discovery & Design. Each integration ≈ 3–4 weeks. Priority order to be set with Wasteology.
| Workflow | What it does |
|---|---|
| 1 · WO → HubSpot Ticket | Auto-create ticket on WO generation; real-time status updates; sync NTE approvals, completion notes, customer communications |
| 2 · HubSpot → WO (bidirectional) | Ticket updates, escalations, customer comments, assignment changes, closure updates back to the WO system |
| 3 · Operational Reporting & Reconciliation | Normalized dataset to the Internal Data Warehouse: WO#, status, vendor, customer, PO/invoice/NTE amounts, SLA + completion metrics |
| 4 · CieTrade Integration | Invoice sync, dispatching, PO sync, billing reconciliation, revenue + financial reporting |
Tiered SOW-body model vs. flat $138K trailing summary. Must be reconciled with Corrigo/Rachel Jaklik in writing before invoicing begins.
The $12,000 Phase-I implementation fee may or may not be the same as the 3×$4,000 Foundational per-system setup. Clarify whether these stack.
Wasteology Operations must define SLA threshold values before SLA metrics (Workflow 3) can be configured. Establish in Discovery & Design.
Wasteology must provision an Azure AD App Registration with Power BI API access before the reporting integration can be built. Wasteology's prerequisite.
Which systems roll out first within the Foundational tier — to be agreed with Wasteology before build begins.
Confirm whether these move to change-order/future expansion or are accepted as out of scope. Relevant to Portal Reconciliation, which has an active Oracle adapter.